For Airbnb, holiday apartments, serviced apartments and hotels. We handle the changeover between check-out and check-in, the laundry and everything in between. You get photos after every visit.
Every package works from a checklist we create together for your property. You pay a fixed price per clean, set after a free viewing of your property.
We get the property ready between two guests. You look after laundry and supplies yourself.
No more washing sheets and towels. We agree on the best way to do it at the viewing.
We look after the property as if it were our own. You only get the updates.
| Service | Essential | Complete | Signature |
|---|---|---|---|
| Turnover by property checklist | ✓ | ✓ | ✓ |
| Bed change with your linen | ✓ | ✓ | ✓ |
| Restocking from your supplies, alert when running low | ✓ | ✓ | ✓ |
| Keys, key box or smart lock | ✓ | ✓ | ✓ |
| Photo report after every changeover | ✓ | ✓ | ✓ |
| Damage and defect reports | ✓ | ✓ | ✓ |
| Laundry (washed on site or by us) or rental linen | – | ✓ | ✓ |
| Buying and managing guest supplies | – | – | ✓ |
| QR guest service with caretaker coordination | add-on | add-on | ✓ |
| Priority for same-day and emergency changeovers | – | – | ✓ |
Available as add-ons in every package: deep cleaning, window cleaning, upholstery and mattress cleaning, welcome gifts for your guests.
A QR code hangs in your property. If the tap drips or something is missing, the guest scans the code and reaches us directly. We take care of it until the problem is solved. Included in Signature, available as an add-on to Essential and Complete.
With Essential we make the beds with your freshly washed linen. From Complete, laundry is included: we wash on site if there is a washer and dryer, take it with us, or bring our rental linen.
We look at your property and create the checklist together.
You get a fixed price per clean that matches your package. No hourly billing.
Key box, smart lock or keys with a neutral tag, no address.
After the visit we send you photos on WhatsApp.
Our forest house and our beach house were always cleaned with great care, thoroughness and attention to detail. Even in emergencies ElbElite was there for us right away.Host of two holiday homes · Google, translated
Everything looks super tidy and clean after the cleaning, with excellent communication on WhatsApp including videos and photos of the clean.Airbnb host in Hamburg · Google, translated
Regular changeovers are planned around your bookings. Same-day changeovers are possible when the schedule allows. With Signature you get priority.
We report damage and defects right away with photos. With Signature or the added guest service, we coordinate the repair directly with your caretaker or tradesperson.
Ideally through a key box or smart lock. Physical keys get a neutral number tag without an address and are kept in a key safe. Every handover is logged.
With Essential you do, and we make the beds with your linen. From Complete we take over: on site if there is a washer and dryer, at our place, or with our rental linen.
By actual use. You only pay for what was really used in your property, opened packs proportionally.
We send a replacement within 24 hours. Your guests won't notice a thing.
In Hamburg and the surrounding area, for example Buchholz and Winsen, on the Baltic coast and in parts of northern Germany as well as Berlin. Just ask if your property is elsewhere.
Tell us briefly about your property. We usually reply within an hour and arrange a free viewing. We speak English and German.